BAP’s Brisbane Airport Parking – FAQ

Which Car Parks can I book online?
The Self Park Open air and Self Park Undercover Car Parks can be booked online.

Are there different rates for online bookings?
BAP offers the cheapest parking rates to the customers who book online. Be sure to book your parking online to avoid paying extra.

Is there a booking fee?
A booking fee of $2.00 applies to all online bookings.

How close and how far ahead can I book?
Bookings must be made at least 1 hour ahead of arrival time. You can book up to 12 months ahead of your arrival date.

Are there any vehicle restrictions?
Any normally sized car or 4WD can enter and use the Undercover and Open Air car parks. There is a height restriction of 3 metres for the Undercover car park. Both car parks do not cater for oversized vehicles, trucks, buses or caravans/trailers.

What payment methods are accepted when making online bookings?
We accept VISA and Mastercard for payment of online bookings.

When are your opening hours?
The Self Park Open air and Undercover Car Parks are open 24 hours a day, 365 days a year.

When does the complimentary Shuttle Buses to the Airport run?
Our Shuttle Buses operate on demand from 4am to Midnight, seven days a week.

Does an online booking allocate a specific parking space?
No, however once you have made a booking a space will be reserved in the car park for you. You may park in any unoccupied bay within the car park unless signage indicates otherwise.

What is “Manage my Booking”?
This service enables you to amend, cancel your booking or reprint your confirmation receipt. You may cancel or amend your booking up to 24 hours prior to your scheduled arrival time. There is no charge to amend your booking, however, a $5.00 administration fee is charged for all booking cancellations.

How do I enter and exit the car park?
Upon arriving at either the Open Air or Undercover Car Park, please proceed the entrance boom gate. DO NOT take a ticket. Instead, insert the credit card used to make your booking (or the credit card nominated when booking) at the terminal. The boom gate will automatically rise. To exit the car park, please proceed to the exit boom gate. Insert the same credit card at the exit terminal.

What happens if I stay longer than originally booked for?
The system will automatically work out if any additional parking fees apply to your existing booking and charge you accordingly when you exit the car park.

How can I contact BAP if I need assistance?
Should you require any assistance in the car park, please press the intercom button at the entry or exit boom gates, or visit the office located at the entrance which is staffed 24 hours a day, 365 days a year.

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